Hello Patrick,
Just wanted to send you an email to express my appreciation for the wonderful Flood and Fire team that work tirelessly to put my basement back to a useable space. Beginning with Troy who stepped up to work with Allstate in such a professional manner, because I truly had no idea how that process should work. So please Thank him for me since he took a lot of pressure from my shoulders. The guys who worked very hard to make sure the basement was dried out properly, George and (my Buddy) Kevin. I saw Kevin just about daily (could be daily), even when I wasn’t expecting him. I’m sure I forgot he was coming, he was a good sport because I threatened to beat him up ;-)! Tell him I appreciated every single day he came! The team (Mike Sr and Jay?) that put the basement back together, drywall, replacement of the shower and the painting. Also, Mike Jr who moved the pipe off the outside wall. I’m grateful that Mike Sr decided to move the pipe, hopefully preventing a repeat of pipe bursting and water overflow. And lasting (definitely not least) the team that did the final clean, Christian and my Buddy Kevin who came back to do a cleanup of dust and items that needed to be thrown out!
Also, Thank you so very much Patrick, first for coming out on the evening that I called (2/3/2019), and letting me know that Trojan had a team that could take care of the remediation, because I didn’t know where to turn for that process.
Thanks again, sincerely Carolyn Myers!

— Carolyn Myers!

Excellent experience & service. This is the second time I’ve used Trojan. Both experiences were top notch! I won’t use anyone else.

— L. Williams

Jason is efficient, personable, experienced, and will make every effort to save you money on your repair. His work was completed with excellence and meticulous care. Troy and Jason provide wonderful service. I will definitely use them again and again.

— D. Dmb

I called them because my plumber was really dragging his feet. My old plumber finished the work I asked him to do and then I needed additional work the next day (Saturday at 2 pm). They came to my home within 1 hour of my calling and repaired the issue in 1 hour on a Saturday. I am very pleased with their work and I will use them again moving forward. Excellent service!!!+++++

— R. Rich

Honestly when it comes to plumbing issues you can’t go wrong with these guys!!! Jason, Joe, Troy and anyone else who works for them is amazing!!! Not only do they have integrity and skill they are human and will work hard to fix your problems without charging you an arm and a leg. They use the best equipment and will work diligently to fix it. They don’t quit on jobs and will stay until they figure it out. Truly wonderful people and great at their jobs!!!! Thanks guys you know how much our family appreciates you guys!!!!

— S. Smolarek

The employees were extremely friendly, knowledgeable, and professional. They answered all of our questions and were able to fix our problems quickly and efficiently. I will definitely go back to them for any future needs.

— D. Noriea

It went very well! There were two gentlemen who came. They were prompt and assessed the problem very efficiently. I am very happy with the results.

— R. Killelea

Called Trojan, they answered our call immediately. They came out and did the job perfectly. Very friendly and professional. I will use them again.

— D. Singleton

We were told what time they would arrive and they were on time. 2 guys came to work together. They were professional and polite and worked efficiently. They did not mind us watching them and asking questions as they worked. They explained everything they did and why or what something was needed for or if it was code. They also cleaned up everything when they were done. They were great!! We would definitely hire them again or recommend them to anyone.

— L. Gersch

It went very well, they were courteous and professional.

— F. Benson

They were very responsive and accommodating. Great customer service!

— A. Sanchez

Excellent work.

— S. Field

Excellent and professional services.

— D. Wright

Great. Professional and Prompt.

— M. Coates

Very satisfied with the professional service I received.

— J. Whitehead

Loved the work, professional, on-time, & friendly!

— D. Sebastian

Excellent!! They were friendly, prompt and courteous. They were here in an hour and a half when all
of the area was flooded. Wonderful service. Will recommend them to everyone!!

— P. Reardon

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